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Audio Visual Field Engineer

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The AV Field Engineer (Commissioning Engineer) will be commissioning systems, testing and fine tuning of all the equipment in the system to ensure it is working well. This role requires travel to clients site, training and client communication and working with the PM team to lead the project team through the final stages of a project as well as working with engineering to help set standards and guarantee quality.

Essential Duties and Responsibilities:

  • Commission systems and test systems in the field

  • Coordinate with programming and other required resources to load, test and modify system code and configurations

  • Document project and equipment details including checklists, equipment details, design changes and other required data

  • Work with operations and engineering to improve system designs, and product selection



  • Associates/Bachelors degree required and/or equivalent experience

  • Level one programming/configuration certification from Crestron and/or Extron

  • Other relevant certifications may be required or preferred based on the technology focus of the position

  • Minimum of 5 years of field experience servicing, maintaining audio visual and videoconferencing systems; conducting service calls

  • CTS Certification (Current or within 6 months)

  • Minimum 3 current manufacturer certifications

  • Advanced knowledge and operation of audio visual and videoconferencing equipment (Cisco, Poly, Zoom, WebEx, MS Teams, Logitech etc.)

  • Strong knowledge in network configuration and ability to communicate with and support customer IT departments

  • Integration troubleshooting of systems and field engineering abilities

  • Perform client training

  • Strong client facing abilities including the ability to communicate effectively with all levels within the customer’s environment

CTCI offers a competitive salary and benefits package, company service vehicle, and training opportunities - not to mention a friendly but fast-paced work environment and opportunity for growth within our structure.

Please include your experience level, certifications, and desired salary range in your resume, as these items are closely tied together.